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An important message about Safety:

 

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For boarding, we are asking that clients drop off and pick up their pets at the entrance of our apartment door for a quick and easy handoff and not enter our apartment.

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Please also know that my home is cleaned and disinfected daily and any supplies used for pets such as cages are treated and disinfected with natural plant-based cleansers to ensure their safety.

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Thank you for you're understanding and loyalty. Hoping you and you're families are healthy and staying safe. 

Frequently asked questions

Do you have experience working with pets?

Yes! I have been caring for pets over 15 years. Not only am I a pet owner, I also have a veterinary background.

Do you board cats and dogs?

No, unfortunately, I cannot board cats and dogs

Do you provide home visits?

No. I am unable to provide home visits at this time.

What types of pets do you board?

I board small pets such as birds, Guinea pigs, rabbits, hamsters, turtles, lizards, etc.

What time can I drop off and pick up my pet?

During the booking process, I will provide clients with an available time slot they can drop off or pick up between the hours of 2pm-6pm, Mon-Fri only (no weekends).

* Once booked, dates and time slots are strict and cannot be altered. Please have firm service dates ready *

Can I drop off or pick up my pet on a different day or time than was agreed?

No. Dates and time slots are strict. I plan my daily schedule around client meetings. In order to avoid a scheduling conflict that may result in an overlap of cage use, schedule conflict, or cancellation, I ask that all clients drop off and pick up their pets on the date and time agreed.

 

Please have a trusted person/emergency contact who can make decisions for your pet or pick them up in the event you are unable (flight delay, unforeseen circumstances, etc)

 

Can you pick up my pet at my place for boarding?

No, I am unable to offer this service.

Can I take care of my balance when I get back from my trip?

No. The remaining balance (after deposit) is required in full at drop off, no exceptions.

Do you provide cages?

Yes, cages are assigned during the booking process on a first come first serve basis.

Do you provide or purchase food or supplies?

No. All pets do not have the same diet or health needs therefore I do not provide or purchase food or supplies. I ask that clients provide enough food, veggies, bedding/litter (no fleece liners), litter box, and hay to keep their pets happy and to last the duration of their pets stay. Clients are welcome to ship additional supplies to my home.

Is a deposit required?

Yes! I board from my apartment and space is limited. I have select slots available in my schedule dedicated to boarding. All bookings are on a first come first serve basis.

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A $30 non-refundable deposit is required immediately to secure service dates, time-slots and cages if available at the time of your booking. This deposit can be paid via Venmo and will be deducted from your final balance. You are not considered booked unless I have received your deposit and your slots can be offered to someone else.

 

*Dates and time slots are strict and once booked, dates and time slots cannot be changed or altered* Please have your firm dates ready before booking services.

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Please note: Deposits on canceled bookings are not transferrable to future bookings.

Do you offer heating and cooling?

Yes! I offer heating & cooling and there is no restriction on when I can use the services

I can't find parking, can you help me bring my items from my car?

I am unable to help. I ask all clients to leave their location early and allow themselves additional travel time so that they can avoid traffic, transit issues, parking issues, and unforeseen circumstances to arrive on time. Late arrivals who are not cancelled will be charged a $30 late fee.

Do you offer any discounts?

No. At this time I am not able to offer any discounts

Can I extend my pets stay?

Please contact me before making plans to extend your stay. Cages may have already been booked and promised to other clients. I may have other obligations that can not accommodate any changes.

I don't want to come up, can you come street level and meet me?

I am unable to meet street level. Please ensure you have made plans to get your pet(s) and supplies to my apartment.

I am running late can you wait for me?

Please arrive on time. I ask that clients allow themselves extra time for travel so that they can avoid traffic, transit issues, parking issues, and unforeseen circumstances as I may have another client scheduled after our meeting. If you are not rescheduled or canceled, late arrivals of 15 minutes + will be charged a $30 late fee.

Do you offer photos and updates?

Yes! When possible (not daily) fun photos and/or updates will be provided.

When can I contact you?

Please call or text anytime during the hours below. If your inquiry is not urgent please email me.

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Mon - Fri 11am - 7pm

Sat & Sun ** Closed **

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